Answers for Contractors
Frequently Asked Questions
Have questions about Contractor Arena's all-in-one CRM, marketing automation, AI tools, or professional marketing services? We've answered some of the most common questions contractors ask about our platform, support, and services.
If you don't see your question answered, contact us for personalized assistance.
Contractor CRM & Business Tools
How the all-in-one platform works and what it can replace.
What is Contractor Arena?
Contractor Arena is an all-in-one CRM, marketing, communications, and business automation platform designed for contractors and home service businesses. Powered by Tactical-Moves Growth Hub, it helps businesses manage leads, customer conversations, scheduling, marketing, and more from one dashboard.
Can Contractor Arena replace multiple software subscriptions?
Our platform combines many commonly used business tools, including CRM, business communications, scheduling, email and SMS marketing, reputation management, and automation. The tools you can consolidate depend on your current software and the features included in your plan.
Can I keep my existing business phone number?
In many cases, existing business phone numbers can be transferred to a supported provider or forwarded to the platform. Availability depends on the number, carrier, and technical requirements.
Can I use my own business domain and branding?
Yes. Contractor Arena supports branded websites, domains, booking experiences, and customer communications through supported platform configurations.
AI Tools & Marketing Automation
AI answering, follow-ups, messaging, ads, and reviews.
How does AI phone answering work?
An AI answering agent can respond to incoming calls, answer common questions, collect customer details, and assist with configured appointment or follow-up workflows.
Can the platform automatically follow up with new leads?
Yes. Configurable workflows can help send timely responses, appointment reminders, estimate follow-ups, and other customer communications through supported channels.
Does Contractor Arena include email and SMS marketing?
Yes. The platform supports email and SMS campaigns, customer segmentation, and automated communications. Messaging requires appropriate account setup and applicable customer consent.
Can I manage Facebook and Google Ads?
Contractor Arena offers supported advertising management capabilities and professional marketing services for Facebook and Google Ads. Advertising budgets and managed services may involve additional costs.
Can I manage my online reviews?
Yes. Reputation management tools can help request customer reviews, monitor feedback, and manage supported review integrations.
Websites, SEO & Digital Marketing
Websites, local search, Google Business Profile, and AI search.
Do you build websites for contractors?
Yes. Contractor Arena has built more than 500 websites and offers professional website design, development, hosting, and conversion-focused landing pages.
Can you improve my existing website?
Yes. We can review your existing website and recommend improvements to its design, mobile usability, content, lead capture, and search visibility.
Do you offer local SEO and Google Business Profile management?
Yes. Our services include local SEO, Google Business Profile optimization, business listings, citations, service-area content, and related search visibility improvements.
Can you help my contracting business appear in AI search results?
We can improve the clarity, structure, and discoverability of your website content for traditional and AI-assisted search experiences. No agency can guarantee inclusion or specific rankings.
Support, Training & Getting Started
Experience, support hours, managed services, pricing, and onboarding.
How long has Contractor Arena been in business?
Contractor Arena has more than 10 years of experience helping contractors and service businesses improve their online presence and marketing.
Is customer support included?
Yes. Self-managed accounts include free support and ongoing training. Support channels include phone, SMS, email, and video conferencing.
Is live support available 24/7?
Our business can receive inquiries around the clock through available phone and AI answering capabilities. Live human support availability may vary.
Do I have to manage the software myself?
No. You can choose a self-managed account, have our team manage agreed-upon services, or use a combination of both.
Can you manage my website, SEO, and marketing?
Yes. We offer professional managed services for businesses that prefer to focus on their daily operations rather than managing marketing and technology themselves.
How much does Contractor Arena cost?
Pricing depends on the software package, services, and level of management your business needs. Contact us to discuss the options and find a suitable solution.
How do I get started?
Contact Contractor Arena at 888-488-3007 or request a free demo through our website. We'll discuss your business needs and explain the available solutions.
Still Have Questions?
Our team is here to help you explore the right tools and services for your contracting business.